Responsible Gaming
at bo88
bo88 believes that gambling should always be a form of entertainment — never a financial strategy or an escape from life's pressures. This page outlines the tools, policies, and support resources we provide to help every player across Bangladesh stay in control of their gaming activity.
Six Pillars of Responsible Gaming at bo88
These are the core principles that shape how bo88 operates its platform for the benefit and protection of every registered player in Bangladesh.
Age Verification
bo88 enforces strict 21+ age verification for every new account. Players must submit valid government-issued identity documents during the KYC process. Accounts that cannot confirm the player is aged 21 or above are denied access immediately and any funds returned.
Deposit Limits
Players can set daily, weekly, or monthly deposit limits directly from their bo88 account settings. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the increase is applied.
Time-Out Feature
If you need a short break from gaming, bo88's time-out tool lets you pause your account for 24 hours, 7 days, or 30 days. During a time-out period, you cannot log in, place bets, or make deposits. The break begins the moment you activate it.
Self-Exclusion
For players who feel they need a longer or permanent break, bo88 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion is applied instantly. Requests to reverse a self-exclusion are subject to a minimum cooling-off period before reinstatement.
Reality Checks
bo88 can send you periodic in-session notifications showing how long you have been playing and how much you have wagered in the current session. These reality checks are designed to help you stay aware of your gaming activity in real time without interrupting your experience.
Support Access
Our responsible gaming support team is available 24 hours a day, 7 days a week via live chat and email. If you feel gambling is becoming a problem — for yourself or someone you know — contact us at [email protected] and we will respond within one business hour.
Take Control of Your Gaming Experience
bo88 puts a comprehensive suite of responsible gaming tools directly in your hands. Each tool is accessible from your account dashboard and takes effect without any unnecessary delays.
All limit-reduction and exclusion requests are processed immediately. Limit-increase requests and reinstatement after time-out are deliberately delayed to give you time to reconsider. This asymmetric design — fast to restrict, slow to expand — is intentional and exists entirely for your protection.
Players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar all have equal and immediate access to these tools from any device, at any time of day or night (Bangladesh Standard Time, UTC+6).
- Daily limit: Maximum total deposits across any rolling 24-hour period.
- Weekly limit: Maximum total deposits across any rolling 7-day period.
- Monthly limit: Maximum total deposits across any rolling 30-day period.
- Set a maximum daily, weekly, or monthly loss threshold in BDT.
- When the threshold is reached, bo88 automatically prevents further bets or game sessions for the remainder of that period.
- Reductions to your loss limit take effect immediately. Increases require a 7-day review period.
- Choose any session length between 30 minutes and 8 hours.
- bo88 sends a 5-minute warning notification before the session limit is reached.
- After logout, a short cooldown summary shows your session activity before you can continue.
- 24-hour time-out: Immediate effect, ends automatically after 24 hours.
- 7-day time-out: Immediate effect, suitable for a week-long reset.
- 30-day time-out: Immediate effect, suitable for a longer deliberate break.
- 6-month exclusion: Account suspended for a minimum of 6 months.
- 1-year exclusion: Account suspended for a minimum of 12 months.
- 3-year exclusion: Account suspended for a minimum of 36 months.
- Permanent exclusion: Account permanently closed. This cannot be reversed.
- Set reminders at intervals of 15, 30, 45, or 60 minutes.
- Each reminder shows: session duration, total amount wagered, net result (win/loss), and time of day in BST.
- Monthly activity summaries are automatically emailed to your registered address, giving you a clear picture of your overall gambling expenditure.
Recognising Problem Gambling Behaviour
Problem gambling does not always announce itself clearly. Many players who develop harmful patterns do not recognise the warning signs until those patterns are already embedded. bo88 encourages all players to read through the following indicators honestly and regularly.
If several of these signs describe your recent gambling behaviour, we strongly encourage you to use bo88's self-exclusion or time-out tools, or to contact our support team for a confidential conversation. Asking for help is a sign of strength, not weakness.
Chasing losses: Placing additional bets specifically to recover money lost in a previous session, rather than for entertainment.
Gambling with money you cannot afford to lose: Using funds reserved for rent, food, education, or family expenses to fund gambling sessions.
Inability to stop: Repeatedly trying to stop or cut down on gambling but finding it difficult or impossible to follow through.
Hiding gambling activity: Concealing the amount of time or money spent gambling from family members, friends, or colleagues.
Gambling as emotional relief: Using gambling to cope with stress, anxiety, depression, loneliness, or boredom rather than as entertainment.
Neglecting responsibilities: Missing work, studies, or family commitments because of gambling sessions or preoccupation with gambling outcomes.
Borrowing to gamble: Taking out loans, borrowing from friends or family, or using credit cards to fund gambling activity that personal funds cannot support.
Preoccupation with gambling: Spending significant time thinking about gambling — past sessions, future bets, or ways to acquire more gambling funds — when not actively playing.
A Quick Honest Check-In
Read through each statement below. If any of them are true for you right now, consider using one of bo88's responsible gaming tools or reaching out to our support team for a confidential chat.
I have spent more money gambling in the past month than I originally intended to. This is one of the earliest and most common indicators that gambling is moving beyond recreational activity.
I have felt anxious, irritable, or restless when I was unable to access gambling platforms. Emotional dependence on gambling is a serious warning sign that warrants immediate attention.
I have lied to someone close to me about my gambling habits in the past 3 months. Concealment is a strong indicator that a player recognises their behaviour has gone beyond what they would consider acceptable.
I have returned to gambling the day after a big loss specifically to win back what I lost. Chasing losses is one of the fastest routes to compulsive gambling and significant financial harm.
Gambling has caused tension, arguments, or concern in my relationships with family or friends. When gambling affects personal relationships, it has moved beyond a personal choice and is causing real harm to others.
I have considered or actually borrowed money to fund my gambling activity. Borrowing to gamble significantly escalates financial risk and is a clear sign that responsible gaming tools or professional support are needed.
If you ticked even one of the above: Please consider activating bo88's time-out or self-exclusion tool, or contact us at [email protected]. Our team is available 24/7 and all conversations are treated with complete confidentiality.
Support Is Always Available
Whether you need to activate a tool, request exclusion, or simply talk to someone, bo88's responsible gaming team is here around the clock. You are never alone in this.
Email Support
Send us a message any time of day. Our responsible gaming team responds within one business hour to all welfare-related enquiries.
Live Chat
Connect with a bo88 support agent instantly via live chat from within your account. Available 24 hours a day, 7 days a week.
Available In-Platform
Response Time
Responsible gaming requests — including self-exclusion, deposit limit reductions, and time-out activations — are processed instantly upon receipt.
Instant Processing
Confidential
All responsible gaming conversations are handled with complete confidentiality. Your data is protected by bo88's privacy policy and is never shared with third parties for commercial use.
Fully Private
Marketing Opt-Out
Players who are on a time-out or self-exclusion period are automatically removed from all bo88 marketing communications. If you are not currently excluded but wish to stop receiving promotional emails and bonus notifications, you can opt out at any time by contacting our support team at [email protected]. Your opt-out request will be processed within 24 hours and will not affect your ability to continue using the platform.
Protecting Vulnerable Players
bo88 is committed to identifying and protecting players who may be at risk. Our support team is trained to recognise patterns of behaviour that may indicate a player is in distress — including rapid escalation of deposit levels, unusual session frequency, or withdrawal of responsible gaming tools recently activated. If our team identifies a concern, they may proactively reach out to you. This is done in good faith and with your wellbeing as the sole motivation.
Gambling Is Not a Financial Strategy
bo88 cannot be used as a source of regular income. All gambling products — including cricket betting, live casino, slots, and crash games — carry an inherent house edge. This means that over time the mathematical expectation for any player is a net loss. bo88 strongly discourages treating gambling as a means to supplement income or resolve financial difficulties. If you are experiencing financial hardship, please seek advice from a qualified financial counsellor rather than turning to gambling as a solution.
Advice for Family Members
If you are concerned about the gambling habits of a family member or close friend, bo88 encourages you to approach the conversation with empathy rather than confrontation. Express your concerns calmly and factually, focusing on the specific behaviours you have observed rather than making judgements about character. Encourage them to visit this page, to use bo88's responsible gaming tools, or to contact our support team directly. You can also reach out to [email protected] on their behalf and our team will guide you on the best way to help.
Enjoy bo88 — Safely and Confidently
Now that you are familiar with bo88's responsible gaming commitments and tools, feel free to explore everything the platform has to offer. From BPL cricket markets and live Evolution Gaming tables to premium Pragmatic Play slots — it is all here, designed for entertainment. Deposit instantly via bKash, Nagad, or Rocket. Players must be 21 years or older.
🔒 SSL Secured | Fair Play Certified | 21+ Only | Gambling involves financial risk